Delete Your LivryLink Account

Last Updated: September 17, 2026

This page explains how to delete your LivryLink account and what happens to your information. It applies to every kind of LivryLink account: customers, chauffeurs and drivers, and limousine companies and owner-operators.

Option 1 — Delete your account inside the app

This is the fastest way. Your account is deleted immediately.

Customers

1. Open the LivryLink app and sign in
2. Go to your profile
3. Choose Delete Account
4. Confirm

Chauffeurs and drivers

1. Open the LivryLink app and sign in
2. Go to your profile
3. Choose Delete Account
4. Confirm

Limousine companies and owner-operators

1. Sign in at livrylink.com
2. Go to Settings
3. Scroll to Delete Account
4. Confirm twice — you will be asked to confirm a second time, because this cannot be undone

Option 2 — Ask us to delete it for you

If you cannot sign in, or you no longer have the app installed, email us and we will delete your account for you.

Email: admin@livrylink.com Subject: Delete my LivryLink account

Please send the request from the email address on the account, and tell us:

• Your full name
• The email address or phone number on the account
• Whether you used LivryLink as a customer, a driver, or a company

We will confirm within 30 days, and usually much sooner. We may ask one question to confirm it is really you before we delete anything.

What is deleted

When your account is deleted, we permanently remove:

• Your account and login
• Your name, email address and phone number
• Your profile photo
• For drivers and owner-operators: your driver profile, license and insurance details, vehicle details, and payment handles such as Zelle or Cash App
• Your saved addresses and passenger details
• Your access to the LivryLink apps and website

This cannot be undone. You will need to create a new account if you want to use LivryLink again.

What we keep, and why

We keep a limited record of completed trips and payments. We are required to, for tax, accounting, insurance and transportation-regulation reasons, and to settle any payment dispute.

These records are kept for up to 7 years, and are used only for those purposes. They are never used to contact you, and never sold or shared for marketing.

If you want your information removed from those records as well, say so in your email and we will remove everything the law allows us to remove.

Payment information

LivryLink does not store your card number. Card payments are handled by Stripe. Deleting your LivryLink account does not delete records held by Stripe; to ask about those, contact Stripe directly.

Questions

LivryLink LLC 1 E Erie St, Suite 525-2154 Chicago, IL 60611 Phone: 312-719-1519 Email: admin@livrylink.com

See also our Privacy Policy and Terms of Service.